Privacy Policy

Last Updated: 24/10/2023


Welcome to Thieren Connect, an app developed by LucieLabs SAS (« we, » « us, » « our »). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your information while using the Thieren Connect app.

By using Thieren Connect, you agree to the practices described in this Privacy Policy.

Information We Collect

  1. Account Information: To use Thieren Connect, you can create an account using your email and password. We collect and store this information securely.
  2. Bluetooth Low Energy: Thieren Connect uses Bluetooth Low Energy (BLE) for device communication, but it does not access your device’s location information.
  3. Anonymous Statistics and Crash Data: We use a third-party software development kit (SDK) to collect anonymous statistics and crash data to improve the app’s performance and stability.

How We Use Your Information

We use the information we collect for the following purposes:

  1. Account Management: To create, maintain, and secure your Thieren Connect account.
  2. App Functionality: To enable the functionality of the app and facilitate connections between devices.
  3. Improvement: To analyze anonymous statistics and crash data to improve the quality and performance of the app.
  4. Communication: To contact you for important app-related information, updates, or changes to our services.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share information in the following circumstances:

  1. Third-party Service Providers: We may share information with third-party service providers who assist us in delivering the app and its features, but only to the extent necessary for them to perform their services.
  2. Legal Compliance: We may share your information when required by law or in response to legal requests, including to respond to lawful government requests.

Data Security

We take your privacy and data security seriously. We employ reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of data transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Your Choices and Rights

You have the following rights and choices:

  1. Access: You can access your account information and update it as needed.
  2. Deletion: You can request the deletion of your account and personal information by contacting us.
  3. Opt-Out: You can opt-out of receiving non-essential communications from us.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will provide notice of any material changes.

Contact Us

If you have any questions, concerns, or requests related to your privacy, please contact us at

Thank you for using Thieren Connect. Your privacy is important to us, and we will continue to work diligently to protect your information and provide a safe and secure experience while using our app.

LUCIE LABS SAS : 1681 Route des Dolines, Les Taissounières, 06560 Valbonne, France